Beginning with the 2015 model year, all new Honda automobiles will be covered by a 24-hour nationwide roadside assistance program for the 3-year/36,000 mile new vehicle limited warranty term. The 2015 Fit and Pilot are the first vehicles in Honda's lineup to benefit from this upgrade to Honda's customer service program.
The program features a comprehensive list of roadside assistance services, including lockout service, fuel delivery and towing, plus reimbursement for trip interruption1 and assistance for alternate transportation2, hotel reservations2 and more. With the Honda Roadside Assistance service, if a driver experiences a problem while on the road, they can call the program's toll-free telephone number (866-864-5211) 24 hours a day, seven days a week from anywhere in the United States, Puerto Rico or Canada. So, should an owner suffer a lost key or their Honda run out of fuel, get a flat tire, require a jump start or need to be winched or towed, Honda Roadside Assistance will dispatch a service vehicle to perform one or more of these necessary services:
- Assist the owner in unlocking the vehicle4
- Deliver fuel3
- Change a flat tire with the Honda vehicle's spare
- Assist with use of the Tire Repair Kit (TRK)
- Jump a battery
- Winch the vehicle
- Arrange to transport the vehicle to the nearest Honda dealership.
For More Information
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1The total Trip Interruption benefit is $300; $100 per day for three days maximum. Costs for reuniting the Honda owner with the vehicle are included in the total of $300 maximum benefit.
2Any third party costs (such as vehicle rental, taxi, lodging, flight fares, etc.) associated with the rendering of the Trip Continuation Services shall be borne by the driver requesting such service.
3Two gallons provided, not to exceed twice in a calendar year. Requires VIN at time of service request.
4The program covers owners up to $100 for emergency lockout services.
Cross Country Motor Club, Inc. (CCMC) acts merely as a dispatcher or referral service to persons or entities who provide the actual service. These persons and/or entities are independent contractors. Accordingly, CCMC assumes no responsibility for the acts, errors, omissions, negligence, malfeasance or misfeasance of such persons and/or entities. All persons availing themselves of this benefit of Honda Roadside Assistance are to look solely to such persons and/or entities for liability arising in connection therewith, and not to CCMC. Honda Roadside Assistance services are provided through Cross Country Motor Club, Inc., Medford, MA 02155, except in Alaska, California, Hawaii, Oregon, Wisconsin and Wyoming, where services are provided through Cross Country Motor Club of California, Inc., Thousand Oaks, CA 91360. Honda reserves the right to limit services or reimbursements to an owner or driver when, in the judgment of Honda, the claims become excessive in frequency or type of occurrence. Honda also reserves the right to alter or withdraw the Honda Roadside Assistance program at any time without notice.
Source: Honda Media Newsroom